pudoFLEX
pudoFLEX provides innovative solutions that increase customer satisfaction, improve user experience and offer operational efficiency for stakeholders in the service sector. With its easy integration and customisable structure, it offers a flexible and secure platform for the delivery needs of different sectors from banking to technical service.
The Technical Service Customer Representative creates a reservation to pudo upon the request of the end user and transmits the information via SMS.
The end user leaves the device to the pudo of his choice, the carrier company picks up the device and delivers it to the technical service.
After repair, the technical service sends the device to the pudo of the user’s choice.
The end user receives his repaired device from pudo 24/7.
The Bank sends the customer’s documents to the pudo requested by the user via the carrier company.
It is left by the carrier company to the pudo preferred by the user.
With the help of the QR code or password in the SMS, the personnel can receive the shipment from the pudo office device at any time they wish.
It offers flexible and secure delivery for every sector with 24/7 ease of access.
Advantages
Service Sector
Provides an optimised delivery experience for the end user. 24/7 accessibility makes it easier for your customers and this flexibility supports brand loyalty.
It differentiates your brand from its competitors with innovative technological service and strengthens the brand image.
Thanks to its wide reach network of more than 1200 devices, the use of pudoFLEX enables brands to reach a wider audience and facilitates customer access.
All data of the shipments can be viewed through the web portal developed and detailed reporting operations can be performed.
Service Sector
Provides an optimised delivery experience for the end user. 24/7 accessibility makes it easier for your customers and this flexibility supports brand loyalty.
It differentiates your brand from its competitors with innovative technological service and strengthens the brand image.
1200’den fazla cihazla oluşturduğu geniş erişim ağı sayesinde, pudoFLEX kullanımı markaların daha geniş bir kitleye ulaşmasını sağlar ve müşteri erişimini kolaylaştırır.
All data of the shipments can be viewed through the web portal developed and detailed reporting operations can be performed.
Users
With pudoFLEX, users can safely deliver and collect their credit cards, SIM cards or technical service products to the nearest pudo without travelling to different service points.
pudoFLEX devices, with their secure structure, allow customers to leave their parcels safely and easily track each step.
Customers can make their transactions through pudoFlex at any time and receive service at any time of the day.
Users’ shipping information is stored securely. Data confidentiality is ensured.
Users
With pudoFLEX, users can safely deliver and collect their credit cards, SIM cards or technical service products to the nearest pudo without travelling to different service points.
pudoFLEX devices, with their secure structure, allow customers to leave their parcels safely and easily track each step.
Customers can make their transactions through pudoFlex at any time and receive service at any time of the day.
Users’ shipping information is stored securely. Data confidentiality is ensured.