pudoRETURN
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pudoRETURN is an innovative solution that makes online shopping returns easy.
Available 24/7, the service allows users to generate a return code through their shopping platform, select the most convenient pudo point, and complete the return in seconds by entering the details into the pudo.
A brand-new era in online shopping returns!
24/7, from thousands of pudo points fast and easy



For the return process, go to Hepsiburada.com, select the most convenient pudo point from the Hepsimat section, and get your return code.



Go to a pudo point and enter your return code into the machine.



Drop off your return package at pudo and close the lid.
Advantages for Corporate

Centralizing products at a single point streamlines return operations, making them more systematic and increasing overall efficiency.


A centralized return management system reduces distribution costs, optimizes delivery processes by minimizing unnecessary transportation expenses, and decreases overall operational costs for companies.


A smooth and fast return process increases customer satisfaction. Companies can provide better service to their customers through pudo’s practical solutions, strengthening customer trust in their brands.


With Pudo’s environmentally friendly return processes, carbon footprints are reduced. Fewer shipping movements and optimized logistics chains enhance brands’ contributions to the environment.


Returned parcels are picked up from a single point by the carrier. Delivering shipments in bulk to warehouses speeds up business processes and allows for improved inventory management.

Centralizing products at a single point streamlines return operations, making them more systematic and increasing overall efficiency.

A centralized return management system reduces distribution costs, optimizes delivery processes by minimizing unnecessary transportation expenses, and decreases overall operational costs for companies.

A smooth and fast return process increases customer satisfaction. Companies can provide better service to their customers through pudo’s practical solutions, strengthening customer trust in their brands.

With Pudo’s environmentally friendly return processes, carbon footprints are reduced. Fewer shipping movements and optimized logistics chains enhance brands’ contributions to the environment.

Returned parcels are picked up from a single point by the carrier. Delivering shipments in bulk to warehouses speeds up business processes and allows for improved inventory management.
Advantages of Return

The return process is initiated within seconds by entering the package information to be returned from pudo points.


All stages of the return process are tracked through pudoAPP.


The parcel to be returned can be dropped off at pudo points at any time of the day.


The return process is easily realized from pudo’s at thousands of points.


Individual customers contribute to the environment with every return process they complete through pudo. Using fewer delivery vehicles reduces carbon emissions and promotes a sustainable shopping experience.

pudoAPP veya pudo noktalarından iade edilecek gönderi bilgileri girerek saniyeler içinde iade süreci başlatılır.

İade sürecinin tüm aşamaları pudoAPP üzerinden takip edilir.

İade edilecek gönderi günün her saati pudo noktalarına bırakabilir.

Türkiye’nin En Geniş Akıllı Gönderi Ağı pudo’nun 1000’lerce noktasından birinde kolaylıkla iade işlem gerçekleştirilir.

Bireysel müşteriler, pudo ile yaptıkları her iade işlemiyle çevreye katkıda bulunurlar. Daha az kargo aracı kullanılması, karbon emisyonlarını düşürür ve sürdürülebilir bir alışveriş deneyimi sağlar.

The return process is initiated within seconds by entering the package information to be returned from pudo points.

All stages of the return process are tracked through pudoAPP.

The parcel to be returned can be dropped off at pudo points at any time of the day.

The return process is easily realized from pudo’s at thousands of points.

Individual customers contribute to the environment with every return process they complete through pudo. Using fewer delivery vehicles reduces carbon emissions and promotes a sustainable shopping experience.
*Our brand collaborations will be announced soon.
Through which online shopping & brand platform would you like to process your return?