Privacy Notice

PUDO TAŞIMA TEKNOLOJİLERİ ANONİM ŞİRKETİ 

PRIVACY NOTICE IN ACCORDANCE WITH THE TURKISH DATA PROTECTION ACT

PUDO TAŞIMA TEKNOLOJİLERİ ANONİM ŞİRKETİ the highest possible security measures to ensure that your personal data is collected, stored, and shared legally and to protect your privacy.

Our aim is to inform you in the most transparent manner regarding collection forms of your personal data, purposes of processing, shared persons, legal reasons, and your rights pursuant to article 11 of the Turkish Data Protection Act No. 6698 and in line with your satisfaction.

  1. Data Controller

Your personal data will be collected and may be processed by PUDO TAŞIMA TEKNOLOJİLERİ ANONİM ŞİRKETİ (the “COMPANY”) in the scope described below in accordance with the Turkish Data Protection Act No. 6698 (the “Act No. 6698”).

  1. Purpose of Personal Data Processing

The COMPANY may collect personal data in the categories such as identity information, contact information, customer information, customer transaction information, transaction security information, legal action and compliance information and marketing and sale information from the parties such as customers, employees, potential customers, candidate employees, business partners and suppliers.

Your personal data collected will be processed within the personal data processing conditions and purposes stated in articles 5 and 6 of the Act No. 6698;

  • Offer you the products and services of the COMPANY, fulfillment of our obligations to you, issue the records and documents, comply with the information storage, reporting, disclosure, tax and other obligations stipulated by the local and international legislation
  • Provide advertising, campaign, advantages and other benefits specific for you for sales and marketing activities to be performed to increase the quality of services and products
  • Ensure the physical security of the environments where PudoBox is located
  • Communicate for forwarding the required information to you in respect of the information processing requirements, system structure, the necessity of the information processing support services received, these services and products,
  • Communicate for forwarding the required information to you in respect of the information processing requirements, system structure, the necessity of the information processing support services received, these services and products
  • Carry out traffic measurement for sales and marketing activities, statistical analysis, Segmentation / Profiling and CRM activities
  • Measure and increase customer satisfaction, perform complaint management, receive your opinions and suggestions about new services and products, receive your problem-error notifications, provide you with information about products and services, your complaints and demands
  • Contact with you, take your orders, carry out your payment transactions, provide logistics cooperation with third parties and to send products, identify products and services that may interest you and to make suggestions to you accordingly, send promotions and gifts, offer you tailored ads by analyzing your online behavior, measure and improve the quality of the service we provide to you, manage the customer portfolio with profiling and scoring methods according to the segments determined by us,
  • Comparative product and / or service offer, modeling, existing or new product activities and / or improvements, use your personal data in all kinds of products and services that will be presented to you within the scope of law and applicable legislation regulating the activities written in the articles of association of the COMPANY being subject to your disclosure to the COMPANY
  • Comply with the information storage, reporting, information obligations stipulated by the governmental authorities, fulfill the requirements of the contracts and satisfy the legal obligations to which the COMPANY is subject for the utilization of these services,
  • In line with the purpose of determining and implementing the commercial and business strategies of the COMPANY; managing financial operations, purchasing operations (demand, offer, evaluation, order, budgeting, contract), internal system and application management operations, legal operations carried out by the COMPANY
  • Review, evaluate and reply requests from official authorities or you

 

  1. Persons to whom the processed personal data can be transferred and for which purpose

Your collected personal data may be transferred to the following institutions and organizations, limited to the realization of the processing purposes specified in section b) above, and valid for all:

  • The business partners, shareholders, subsidiaries of the COMPANY,
  • Persons or entities permitted by the Tax Procedure Law, Turkish Court of Accounts, Social Security Institution legislation, Law on Prevention of Laundering of Proceeds of Crime, Law on Prevention of Money Laundering, Turkish Commercial Code, Code of Obligations and other legislative provisions
  • Legally authorized public institutions and organizations, administrative authorities and judicial authorities,
  • Natural or legal persons from whom we purchase service in product / service comparison, analysis, evaluation, advertising and achievement of the above-mentioned objectives, program partner institutions and organizations, organizations contracted by us for sending the messages we send to our customers, cargo companies delivering you the placed orders.

 

  1. Method and Legal Reason for Collecting Personal Data

Your Personal Data, both fully or partially automatically, and by methods that are part of the data recording system but not automatic;

Directly by you or persons authorized to act on your behalf; applications made through contracted websites, application and COMPANY general directorate personnel, institutions we provide / receive support services to, natural and / or legal persons who are transacted under all kinds of legislation or contracts, and direct automatic systems (our website and mobile application, call centers, social media accounts) and in verbal, written or electronic media;

It collects due to legal reasons Stated in Article 5 and 6 of the Act No. 6698:

  • Expressly provided for by the laws,
  • Necessary for compliance with a legal obligation to which the data controller is subject,
  • Processing of personal data of the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract.
  • Personal data have been made public by the data subject himself/herself,
  • Data processing is necessary for the establishment, exercise or protection of any right,
  • Processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject,
  • Explicit consent of data subject.

 

  1. Rights of Personal Data Subject listed in article 11 of the Act No. 6698

As personal data subjects, if you submit your requests for your rights through the methods outlined below, the COMPANY will finalize the request as soon as possible and within thirty days at the latest according to nature of the request. No charge will be applied up to ten pages in the reply to be given. For each page above ten pages, processing fee will be charged as 1 Turkish Lira. If the response to the application is given in a recording medium such as a CD or flash memory, the fee that may be requested by our company will not exceed the cost of the recording medium.

In this context, personal data subjects are entitled to;

  • Learn whether personal data is processed
  • Request for information regarding their personal data if it has been processed,
  • Learn the purpose of personal data processing and whether it is used for intended purpose,
  • Know the third parties to whom the personal data is transferred at home or abroad,
  • Request for rectification of the personal data in case it is processed incompletely or inaccurately and request for communication of the transaction performed in this scope to the third parties to whom the personal data is transferred,
  • Request for erasure or destruction of personal data if the reasons for processing have eliminated although it has been processed in accordance with the Act No. 6698 and other applicable law provisions and request for communication of the transaction performed in this scope to the third parties to whom the personal data is transferred,
  • Object any consequence arising to the detriment of the person by analyzing the processed data exclusively through automatic means,
  • Request for compensation of any damages arising from the unlawful processing of the personal data

In accordance with paragraph 1 of article 13 of the Act No. 6698 and the Communique Regarding the Procedures and Principles for Application to the Data Controller No. 30356, dated 10.03.2018, you may submit your request for exercise of your rights mentioned above, in Turkish and in writing or by registered electronic mail (KEP) address, secure electronic signature, mobile signature or the electronic mail address previously notified to the COMPANY and registered in our system. Only information about the applicant will be given in the applications and it will not be possible to obtain information about other family members and third parties. The COMPANY reserves the right to verify your identity before responding.

 

Your application must include:

 

  1. Your name, surname and, if the application is written, your signature,
  2. Your Turkish ID number for citizens of the Republic of Turkey, if you are a foreigner, your nationality, passport number or your identity number, if any,
  3. Address of your place of residence or your place of business for the purposes of notices,
  4. Your electronic mail address, telephone and fax number, if any, for the purposes of notices,
  5. Subject of your request,

 

and information and documents related to the subject, if any, should be attached to the application.

 

You can access the application form here.

 

You may make your applications in writing by attaching the required documents as the data controller and sending them to the address of our Company at Atatürk Mah. Ataşehir Bulvarı, Ertuğrul Gazi Sok. Metropol İstanbul AVM A3 Blok. Kat:L1 D:11 / Kat:1 D:22 347558 Ataşehir/İSTANBUL.

 

You may make your applications via e-mail by sending them to the e-mail address info@pudo.com.tr

 

According to the nature of your request, the information and documents required for identification must be submitted to us completely and accurately. In cases where the requested information and documents are not provided properly, there may be problems in complete and qualified conduct of investigations to be performed by the COMPANY upon your request. In this case, the COMPANY declares that it reserves its statutory rights. For this reason, your request for application should be dispatched completely and in a manner that shall include the requested information and documents based on nature of your request.